Last updated on November 2024

We accept returns and exchanges.

We understand returns are sometimes needed. We ask that should a product not work out for you, please contact us first at info@theodoreleather to see if we can make it right. If you'd still like to return it, you are welcome to do so. Below is our return policy.

Product Condition: Must be new and in original packaging

Return Window: 30 days from date received per the tracking number

Method and Fees:
- Mail Return at customers' responsibility

- Restocking fees: None

- Refund processing time: up to 7 days

As long as the orders have not been shipped, we are happy to cancel your order at no charge.

Estimated delivery times vary depending on the distance.

We process all orders same day and strive to have it in your hands within 4-5 working days

All orders dispatch locally.

All orders dispatch locally. We have our products stored in the US, Canada, the UK, France and Germany.

Shopify keeps your payment information secure. Shopify shops never receive your credit card information.